Greater Bank has secured the top spot in the industry’s home loan market, after taking out nine categories, including Home Lender Bank of the Year Award, in the 2019 Mozo Experts Choice Awards for Home Loans.
In an independent analysis, experts from the financial comparison sites, Mozo, assessed 436 home loans from 85 lenders for its Mozo Experts Choice Home Loan Awards to determine the best value home loans in the market across a range of categories.
Greater Bank took out the highest honour, being announced Home Lender Bank of the Year, based on winning the most home loan product awards.
Its Great Rate Home Loan won four categories including three for owner occupiers and one for investors. Whilst its Ultimate Home Loan Package won an additional four categories with the same owner occupier and investor split.
Greater Bank Group Executive Sales Marketing & Distribution, Craig Newham said the scope of awards demonstrates the customer-owned bank’s ability to cater to a broad range of financial needs and offer those looking to invest a better alternative to the major banks.
“For our broad range of home loans to have been reviewed and awarded the top spot in nine categories by industry experts is a true honour and one that pays testament to our mission of delivering quality products that can be tailored to suit individual customer needs to help them achieve their financial goals,” Craig said.
“We recognise that the needs and expectations of customers continue to evolve, which is why we are constantly working to stay ahead of the game. We have and will continue to invest in our business to ensure we are providing competitively priced quality products delivered by knowledgeable and committed people in a way that reflects outstanding customer service.
“The recent report handed down by the Banking Royal Commission reinforced to the industry and the general public that customer-owned banks are now more than ever a reliable and competitive alternative to the big four banks. This coupled with the quality and value in our home loan products as recognised by Mozo, affirms our dedication to serving our customers and the communities in which we operate.”
Greater Bank’s success in this year’s Mozo Awards follows last month’s accolade of being named the Most Recommended Customer-owned Bank at the 2019 DBM Australian Financial Awards, based on the financial behaviour, attitudes and intentions of 62,400 Australians.
Greater Bank’s outstanding result in both awards is a true reflection of the high regard both industry experts and customers alike have for the business and their willingness to recommend the customer-owned bank.
Now in their fifth year, the Mozo Experts Choice Home Loan Awards are designed to help borrowers cut through the complexity of the mortgage market and easily see which loans are best in class for value, whether they be first home buyers, refinancers or investors.
Newcastle Permanent Building Society was also a multi-award recipient at the awards, receiving an Investor Fixed Home Loan, Investor Home Loan, Fixed Rate Home Loan and First Home Buyer Loan accolade.
IMAGE | CEO of Greater Bank, Scott Morgan and Greater Bank Group Executive Sales Marketing & Distribution, Craig Newham accepting the recent DBM Australian Financial Award for Most Recommended Customer-owned Bank.
The customer-owned Greater Bank is Newcastle and the Hunter's only local bank.
It offers a greater kind of banking experience whether you're buying a home, saving, investing, paying the bills, insuring your possessions, travelling or planning for retirement - online, on the phone, at a local branch or through its national ATM network.
Greater Bank is experienced, safe and strong like the big banks. The difference is it doesn't have shareholders so it's always focussed on customers and community.
Greater Bank's friendly, expert team has made it a winner of the national Roy Morgan Customer Satisfaction Awards three years running, with ratings as high as 97%.